TERMS AND CONDITIONS FOR

KBD DANCE LIMITED

PAYMENTS

Our aim is to make things as easy as possible for our clients. We have a few variations of payments:  

Monthly Subscriptions: 

Children & Teen Classes: The subscriptions are worked out over a 12 month period. We are open 36 weeks of the year. The annual class cost is worked out over a 36 week period and is divided by 12 months to keep the payment the same from month to month and more affordable. The monthly payment is due on the 1st of the month following the day that the student joined and is payable monthly thereafter. Payments are due each month regardless of whether the studio is closed for school holidays. 

18+ Classes: Students aged 18+ (and not in school) only

You can pay as you go at any class. Payment is due at the end of each class that you take by card, apple pay or cash. Alternatively you can set up a Direct debit which gives you a slight discount - The annual class cost is worked out over a 36 week period and is divided by 12 months to keep the payment the same from month to month and more affordable. The monthly payment is due on the 10th of the month following the day that you joined and is payable monthly thereafter. Payments are due each month regardless of whether the studio is closed for school holidays. 

Cover payments for new starters

A covering payment is an additional one-off charge that is added to your first monthly subscription. This charge is to cover any unpaid classes attended before your first monthly payment is taken.

Sibling or multiple class discount

A 15% discount will be applied to the overall monthly payment where 2 or more siblings join KBD Dance

Trials

One-off trial classes can be booked for any available class via the KBD website. There is no initial charge for the trial class. If you decide to join, you will be charged for the trial class at the normal class price. If you would like to rearrange the trial to the following week you must contact hello@kbddance.com to make this change. If we are not contacted by email, then we will not be able transfer the trial. Trial dates can only be transferred once.

Following your trial session, you will receive an invitation by email from KBD Dance (bookings@class4kids.co.uk) asking whether you would like to accept or decline the space in the class. You have 5 days after the trial to accept or decline the invitation. If we have not received your booking confirmation within this time, your child’s place will no longer be reserved in the class. Please note that occasionally this invite may go into a junk mail folder, so please add bookings@class4kids.co.uk to your email address book.

VENUE/LIVE CLASS PROBLEMS

If for any reason the venue is unavailable or the live class is not able to go ahead (regardless of the reason), we will do our best to arrange a replacement venue or if this isn’t possible, we will live-stream the classes. 

TERMINATION OF MEMBERSHIP

Although we don’t want to see anyone leave, we understand that situations change and the need to cancel may be necessary.

If you wish to cancel the membership with us, we require one months notice for each class attended to be given to us in writing to hello@kbddance.com (text messages and messages via social media will not be accepted). Your notice period will be taken from the date we receive your email. You will be permitted to continue with the classes until the notice period has ended.

If you wish for your child to rejoin at a later date, you will be required to pay a rejoining fee for administration purposes if this is after 3 months.

LATE, MISSED OR CANCELLED PAYMENTS

Late payments: We totally understand that financial hardship can fall upon us at any time. Please communicate with us if you have a problem with paying and we can try and come to some form of payment plan to assist.

Late, missed or cancelled payments without notification of one months notice (refer to Termination of Contract above) will be subject to a £40 late payment charge. 

In addition, any payments made later than the due date (refer to monthly subscriptions above) unless otherwise authorised by Simply Dance in writing to you, will be subject to a late payment charge of 10% interest for up to seven days late and 20% thereafter. 

If payments are more than two weeks overdue, students will be unable to participate in any classes until payment is made in full (this includes any late payment fees and interest added to the account).  Only when the account has been settled in full will you be able to then participate in the classes.  If the account is not settled in full within one month of the due date, we reserve the right to offer your place to somebody else on a waiting list.

Outstanding payments: If payment requests are ignored then we may be forced to take legal action and external debt collectors may be actioned to recoup any outstanding money. Non-payment of classes is something we take very seriously and do not accept unless otherwise discussed or a payment plan is in place outside of our Terms and Conditions.

REFUNDS

Joining Fees: Joining fees are non-refundable (this is simply because of the administration time required).

Subscriptions Fees:  Subscription fees are non-refundable.  Subscriptions require a cancellation notice of 1 month.

Ticket Refunds:  All event tickets are non-refundable once purchased regardless of the reason (e.g. this includes shows). This applies even if the child no longer attends the classes.

Show Production Fee: Any show registration fees are non-refundable. This is due to the administration required for each event.

CLASS POLICY AND CODE OF CONDUCT

Clothing: All students need to be in the appropriate dance clothing and footwear (see list below under Health and Safety). 

Jewellery: No jewellery is to be worn to class at any time. If any jewellery cannot be removed then it should be covered with a plaster. 

Hair: Hair is to be tied up so it is out of the face to keep vision clear and to avoid any distractions when learning.

Arrival Time: Students must be ready for classes 5 minutes prior to the start time to ensure a smooth transition between classes.

Behaviour: Teachers and staff expect respect and polite behaviour from all involved with KBD Dance at all times.  Any inappropriate behaviour will be recorded and suitable action will be taken. If any inappropriate behaviour takes place from either staff or customers, we ask kindly that it be reported to us to help resolve the situation as this too will not be tolerated.

If a student’s behaviour in class is unacceptable, disrespectful or distracting and disrupting to the others in the class, we will discipline them appropriately or ask them to leave if the behaviour persists. We are within our rights to ask anyone to leave the premises at any time if a behaviour is deemed inappropriate and threatening.  In the event of this being a minor, the appropriate guardian will be contacted.

HEALTH AND SAFETY

Uniform: Appropriate uniform to be worn to all classes.  Examples below:

A KBD Dance T-shirt is compulsory for all students and must be worn to all classes and will be required for all events throughout the year. This will ensure ‘out and about’ helpers and staff can easily locate our children. Although we are a no-pressure dance school with no exams this does not mean we are untidy and careless with what we do.  A uniform is very important to the improvement and safety of the children/customers who attend our classes. Correct dancewear allows teachers to see all children clearly and ensure that technique and posture is correct to prevent injuries.  Items are available to purchase from the KBD website. Please contact us for more information.

Street, Commercial – Joggers/leggings, t-shirt and trainers.

Lyrical, Jazz, Contemporary - leggings/flares/shorts, t-shirt and socks/foot thongs/bare feet

Food: It is extremely important that no food items or anything containing nuts is brought into the studios or anywhere we are performing.

MEDICAL DISCLAIMER

Any information or guidance we provide is not a substitute for the consultation, diagnosis, and/or medical treatment of your doctor or healthcare provider.

You must not rely on any information or guidance we provide you or your child with as an alternative to medical advice from your doctor or healthcare provide and we expressly disclaim all responsibility, and shall have no liability, for any damages, loss, injury, or liability whatsoever suffered by you or your child or any third party as a result of your reliance on any information or guidance we provide you with.

If you have any specific questions or concerns about any medical matter, you should consult your doctor or healthcare provider as soon as possible.

If you think you or your child may be suffering from any medical condition, you should seek immediate medical attention from your healthcare provider. Do not delay seeking medical advice, disregard medical advice or discontinue medical treatment because of the information or guidance we provide you or your child with.

Nothing in this disclaimer will limit or exclude any liability that may not be limited or excluded by applicable law.

YEARLY EVENTS

Annual shows: These are generally held at the end of January and the middle of July. All students taking part in any KBD Dance classes will be invited to be part of the shows. You will be informed about shows around 6 months prior to the show date. Classes may be affected for those students who choose not to take part in the show. The venue may change from year to year depending on the growth of the business. Students performing will be required to pay a production fee to cover costume and hire costs.

Costumes – We like to keep costume prices down to keep the event more affordable, therefore we store and re use most costumes each year. Costume pricing will be included in the overall show production fee and will cost more for students who take multiple classes.

Tickets – For those wishing to watch the show, tickets will need to be purchased prior to the event.  Tickets generally cost between £17 and £20 per ticket depending on the location of the show. Children who are able to occupy a seat on their own and are walking will also require a ticket at the child price. Tickets are on a first-come, first-served basis and are always extremely popular.  KBD Dance does not accept any liability for sold out events where tickets are no longer available for sale. Any show tickets purchased are non-refundable.

Show Registration Fee: A fee of between £15 and £50 for each child will be payable 2 to 4 months before the show is due to commence. This fee covers the following:

• Costs towards the theatre hire

• In-theatre and out-theatre rehearsal fee

• Show administration – including sourcing costumes

• Staff chaperone and DBS licence costs

• Staff costs for the theatre rehearsals and show day

Local Fairs: We take part in many local fairs and events throughout the year – these change from year to year but a few regular ones we attend on a yearly basis is the Bishops Stortford Carnival and the Stortford Christmas Fayre. We select certain classes to take part in these events which will be discussed with you and all relevant information is given a few months prior to the event to ensure you are able to attend.

Special Events: We do provide special events every couple of years including performing in London. These events will come at a cost but we try to keep them as affordable as possible. If invited to attend any event such as these you will be given a 30 day period to decide if you can attend or not. Rehearsals for these events will be separate from dancing and held on a Friday evening or Sunday morning. There will be a charge for this class to cover staff and any additional costs.

For all events, extra rehearsals may be required.

Additional Terms and Conditions for other events will be detailed in information packs for each event. If events are organised via an outside organisation where payment is required directly to them, for any refund requests, you will need to contact the organisation directly. KBD Dance accepts no responsibility for other organisations Terms and Conditions.

SCHOOL NEWS AND EVENTS

All school information regarding any updates or news will be updated on our website and listed on all Social Media Platforms.

Website – www.kbddance.co.uk

Instagram – @kbddance

Facebook – Kbddance

This includes everything from, term dates, show information, up and coming events and updates. 

DISCLAIMER

You agree that you or your child are participating in the dance classes, fitness classes and events at your own risk and that we shall not be liable under any circumstances for any matter arising out of your participation (other than for matters for which we are not legally able to exclude or limit liability).

Due to the nature of teaching, we do not guarantee any particular result. We will endeavour to ensure that all information that we provide is accurate and up-to-date but we shall not be liable for any claims arising from such information being inaccurate or not up-to-date or otherwise.

It is your responsibility to keep us updated on any changes in respect of you with your personal emergency contact information. This is especially important where children are concerned and left in our care.